{"id":243,"date":"2022-09-29T08:58:03","date_gmt":"2022-09-29T06:58:03","guid":{"rendered":"https:\/\/villa-am-wasserpark.com\/\/check-in-out\/"},"modified":"2026-05-05T11:52:14","modified_gmt":"2026-05-05T09:52:14","slug":"check-in-out","status":"publish","type":"page","link":"https:\/\/villa-am-wasserpark.com\/en\/check-in-out\/","title":{"rendered":"Check in\/out"},"content":{"rendered":"<div  class='flex_column av-qgajt-55024e404960b88d783b974e3dbc3f0c av_one_full  avia-builder-el-0  el_before_av_one_third  avia-builder-el-first  first flex_column_div  '     ><section  class='av_textblock_section av-l8mp7r0y-97d76c97c2d884e17453a1625a794b76 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Dear guests,<br \/>\nWe are pleased that you have chosen our<br \/>\nHotel Arena Villa am Wasserpark<br \/>\n.<\/h2>\n<\/div><\/section><\/div>\n<div  class='flex_column av-n4v61-843b8088c1836788ca36d829eeb7bac3 av_one_third  avia-builder-el-2  el_after_av_one_full  el_before_av_one_third  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l8mpbkj7-e4f0be6e3a526171cf979aebaa2d7118\">\n.avia-image-container.av-l8mpbkj7-e4f0be6e3a526171cf979aebaa2d7118 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l8mpbkj7-e4f0be6e3a526171cf979aebaa2d7118 .av-caption-image-overlay-bg{\nopacity:0.4;\nbackground-color:#000000;\n}\n.avia-image-container.av-l8mpbkj7-e4f0be6e3a526171cf979aebaa2d7118 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l8mpbkj7-e4f0be6e3a526171cf979aebaa2d7118 av-styling- avia-align-center  avia-builder-el-3  avia-builder-el-no-sibling  noHover av-overlay-hover-deactivate'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><div class=\"av-image-caption-overlay\"><div class=\"av-caption-image-overlay-bg\"><\/div><div class=\"av-image-caption-overlay-position\"><div class=\"av-image-caption-overlay-center\"><p>Ariane Check-in machine<\/p>\n<\/div><\/div><\/div><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-238 avia-img-lazy-loading-not-238 avia_image ' src=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Ariane-Check-in-Automat-549x705.jpeg\" alt='' title='Ariane-Check-in-Automat'  height=\"705\" width=\"549\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Ariane-Check-in-Automat-549x705.jpeg 549w, https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Ariane-Check-in-Automat-234x300.jpeg 234w, https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Ariane-Check-in-Automat.jpeg 729w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/><\/div><\/div><\/div><\/div>\n<div  class='flex_column av-7vhe1-b744ccb420893910b0c0a9462ec3218a av_one_third  avia-builder-el-4  el_after_av_one_third  el_before_av_one_third  flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ld4nhi8r-750f594a1c62175fb66bbdda95520906\">\n.avia-image-container.av-ld4nhi8r-750f594a1c62175fb66bbdda95520906 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ld4nhi8r-750f594a1c62175fb66bbdda95520906 .av-caption-image-overlay-bg{\nopacity:0.4;\nbackground-color:#000000;\n}\n.avia-image-container.av-ld4nhi8r-750f594a1c62175fb66bbdda95520906 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ld4nhi8r-750f594a1c62175fb66bbdda95520906 av-styling- avia-align-center  avia-builder-el-5  el_before_av_image  avia-builder-el-first  noHover av-overlay-hover-deactivate'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><div class=\"av-image-caption-overlay\"><div class=\"av-caption-image-overlay-bg\"><\/div><div class=\"av-image-caption-overlay-position\"><div class=\"av-image-caption-overlay-center\"><p>Ariane Check-in machine<\/p>\n<\/div><\/div><\/div><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-605 avia-img-lazy-loading-not-605 avia_image ' src=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Terasse-Automat-549x705.webp\" alt='' title='Terasse Automat'  height=\"705\" width=\"549\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Terasse-Automat-549x705.webp 549w, https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Terasse-Automat-234x300.webp 234w, https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Terasse-Automat.webp 729w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ld4mqtln-c1c33baec5235db62ed38544ba06b78a\">\n.avia-image-container.av-ld4mqtln-c1c33baec5235db62ed38544ba06b78a img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ld4mqtln-c1c33baec5235db62ed38544ba06b78a .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ld4mqtln-c1c33baec5235db62ed38544ba06b78a av-styling- avia-align-center  avia-builder-el-6  el_after_av_image  avia-builder-el-last '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image- avia-img-lazy-loading-not- avia_image ' src=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Terasse-Automat-1-239x300.webp\" alt='' title=''   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/p><\/div>\n<div  class='flex_column av-muzgh-d38786ced119fcce41185bd8ef62ce06 av_one_third  avia-builder-el-7  el_after_av_one_third  el_before_av_one_full  flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljmrccqs-121088beae5e0db88213b0abcffa7f1c\">\n.avia-image-container.av-ljmrccqs-121088beae5e0db88213b0abcffa7f1c img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ljmrccqs-121088beae5e0db88213b0abcffa7f1c .av-caption-image-overlay-bg{\nopacity:0.4;\nbackground-color:#000000;\n}\n.avia-image-container.av-ljmrccqs-121088beae5e0db88213b0abcffa7f1c .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ljmrccqs-121088beae5e0db88213b0abcffa7f1c av-styling- avia-align-center  avia-builder-el-8  avia-builder-el-no-sibling  noHover av-overlay-hover-deactivate'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><div class=\"av-image-caption-overlay\"><div class=\"av-caption-image-overlay-bg\"><\/div><div class=\"av-image-caption-overlay-position\"><div class=\"av-image-caption-overlay-center\"><p>Hotelbird app<\/p>\n<\/div><\/div><\/div><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-714 avia-img-lazy-loading-not-714 avia_image ' src=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Hotelbird-App-407x705.png\" alt='' title='Hotelbird-App'  height=\"705\" width=\"407\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Hotelbird-App-407x705.png 407w, https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Hotelbird-App-173x300.png 173w, https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Hotelbird-App-595x1030.png 595w, https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Hotelbird-App.png 750w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/><\/div><\/div><\/div><\/div>\n<div  class='flex_column av-hd0wx-16d082d6e374c3c7a668e19ac23ea9e9 av_one_full  avia-builder-el-9  el_after_av_one_third  el_before_av_section  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-l8mpc4b3-66a8a6b88415a04b8fd007eb7e758fc7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Check in rund um die Uhr!<\/h3>\n<h4>Nicht alles ist planbar.<br \/>\nUnser Check-in-Automat und Hotelbird bieten unseren G\u00e4sten gr\u00f6sstm\u00f6gliche Flexibilit\u00e4t<\/h4>\n<p>Ob Gesch\u00e4ftsreisender oder Tourist \u2013 alle unsere G\u00e4ste freuen sich, am Check-in-Automat vor Ort oder \u00fcber den <a href=\"https:\/\/app.hotelbird.com\/hotel\/3500\" target=\"_blank\" rel=\"noopener\">Check-In-Service Hotelbird<\/a> online flexibel und unabh\u00e4ngig zu jeder Tages- und Nachtzeit einchecken zu k\u00f6nnen. Egal ob Sie zuvor \u00fcber ein Buchungsportal, unsere eigene Homepage oder telefonisch bzw. per E-Mail gebucht haben, der Automat sowie Hotelbird leiten Sie in wenigen Schritten durch den Self-Check-in. Selbstverst\u00e4ndlich k\u00f6nnen Sie bei vorhandener Kapazit\u00e4t auch ohne vorherige Reservierung am Automaten ein Zimmer buchen und direkt einchecken.<\/p>\n<h3 class=\"uk-h1 uk-margin-large-top\">\u00d6ffnungszeiten Hotel Arena<br class=\"uk-hidden-small\" \/>Villa am Wasserpark in Frankfurt<\/h3>\n<p class=\"uk-column-medium-1-1 uk-contrast uk-margin-large-top uk-text-large\">Die Rezeption ist t\u00e4glich von 07:00 Uhr bis 23:00 Uhr besetzt.<\/p>\n<p class=\"uk-column-medium-1-1 uk-contrast uk-text-large\">Die Anreise ist ab 14:00 Uhr m\u00f6glich.<\/p>\n<p class=\"uk-column-medium-1-1 uk-contrast uk-text-large\">Die Abreise sollte bis sp\u00e4testens 12:00 Uhr erfolgen, eine sp\u00e4tere Abreise ist gegen Aufpreis m\u00f6glich.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='downlhotelbird'  class='avia-section av-ade9t-d8186716904d6efc5979c3f3e3c57f61 main_color avia-section-default avia-no-shadow  avia-builder-el-11  el_after_av_one_full  el_before_av_one_full  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-243'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-ljmrm6i9-f35aab2f468fbecd4a6dbbd763c0e580 av_one_full  avia-builder-el-12  el_before_av_one_half  avia-builder-el-first  first no_margin flex_column_div  '     ><section  class='av_textblock_section av-ljmomek4-d5636b4cf391a3f887caed9e6fcf1bf8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Download the app for your contactless check-in now!<\/h3>\n<\/div><\/section><\/div><div  class='flex_column av-ez0gp-fd76b4cff95dd3f5d2c2d91d0e1df31f av_one_half  avia-builder-el-14  el_after_av_one_full  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-ljmo61e1-52c960483db20f26d89ceede405b54c1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/apps.apple.com\/de\/app\/hotelbird\/id961421434\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"image wp-image-22447 attachment-full size-full\" style=\"height: 100px\" src=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/app-store-badge.svg\" alt=\"\" height=\"100\"><\/a><\/p>\n<\/div><\/section><\/div><div  class='flex_column av-9voxd-afee1955047744e8bfc7c767c3ccfc25 av_one_half  avia-builder-el-16  el_after_av_one_half  avia-builder-el-last  flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-ljmobfnj-fa4cda5e65879cc75dc3d5a47382bba1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.hotelbird.hbapp&amp;hl=de\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"image wp-image-22449 attachment-full size-full\" style=\"height: 100px\" src=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/google-play-badge.svg\" alt=\"\" height=\"100\" \/><\/a><\/p>\n<\/div><\/section><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-243'><div class='entry-content-wrapper clearfix'><\/p>\n<div  class='flex_column av-9pzoh-ef1f61a92303b08f263d47cbce70e6fe av_one_full  avia-builder-el-18  el_after_av_section  avia-builder-el-no-sibling  first flex_column_div  '     ><section  class='av_textblock_section av-m1iy4vei-2adba77f4cc27c8ed61acf88a81a2c13 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Check in<\/h2>\n<p>Sie bekommen 1 Tag vor Anreise eine E-Mail \u00fcber unseren <a href=\"https:\/\/app.hotelbird.com\/hotel\/3500\" target=\"_blank\" rel=\"noopener\">Check-In-Service Hotelbird<\/a>.<\/p>\n<p>F\u00fcr einen Check-in in unserem Arena Hotel, f\u00fchren Sie bitte den Check-In \u00fcber die Hotelbird-App oder den Link in der E-Mail durch.<br \/>\nDies ist auch 1 Tag vor Anreise ohne Benachrichtigung <a href=\"https:\/\/app.hotelbird.com\/hotel\/3500\" target=\"_blank\" rel=\"noopener\">hier m\u00f6glich<\/a>.<\/p>\n<p>Dadurch ist es uns m\u00f6glich vor ihrer Anreise dem <a href=\"https:\/\/www.gesetze-im-internet.de\/bmg\/__29.html\" target=\"_blank\" rel=\"noreferrer noopener\">Bundesmeldegesetz<\/a> gerecht zu werden und den Check in-Prozess zu beschleunigen.<\/p>\n<p>F\u00fcr eine Anreise au\u00dferhalb unserer Rezeptionszeiten nutzen Sie bitte unseren Check-In-Automaten an der Geb\u00e4uder\u00fcckseite oder die Hotelbird-App. Dort k\u00f6nnen Sie bezahlen, bekommen ihre Zimmerkarte oder digitalen Schl\u00fcssel sowie einen Beleg \u00fcber die Zahlung mit Zimmernummer und WLAN-Zugang.<\/p>\n<p>Die Schl\u00fcsselkarte \u00f6ffnet die Haupteingangst\u00fcr\/Nachteingang und die jeweilige Zimmert\u00fcr \/ Einfahrtstor (falls Parkplatz gebucht).<br \/>\nIm Zimmer stecken Sie bitte die Karte in die vorgesehene Halterung um die elektrischen Einrichtungen einzuschalten. Sie k\u00f6nnen auch jede andere Karte mit gleicher Gr\u00f6\u00dfe nutzen.<\/p>\n<p><span style=\"color: #ffffff !important\"><strong style=\"color: #ffffff !important\">Bitte beachten Sie, dass f\u00fcr einen Check in ein Lichtbildausweis und eine Kreditkarte erforderlich sind.<\/strong><\/span><\/p>\n<p><strong style=\"color: #ffffff !important\"><span style=\"color: red !important\">Notfallnummer: <\/span>Die Notfallnummer finden Sie links neben und auf dem Check-In-Automaten sowie rechts neben dem Rezeptionseingang<\/strong><br \/>\n<span style=\"color: red !important\">Diese Nummer ist nur f\u00fcr den Notfall gedacht, nicht f\u00fcr Reservierungen oder \u00c4hnliches. Vielen Dank.<\/span><\/p>\n<h3>Bitte beachten Sie, dass der Automat nur Kartenzahlung akzeptiert.<\/h3>\n<h3>(VISA, V-PAY, MAESTRO, GIROCARD, MASTERCARD, AMERICAN EXPRESS, JCB, UNION PAY, DINERS CLUB)<\/h3>\n<p>Sollten Sie bereits im Voraus bezahlt haben, ist dies im Check-in-Automaten sowie in der Hotelbird-App vermerkt und es bedarf keiner weiteren Zahlung.<br \/>\nZus\u00e4tzlich gebuchte Leistungen sowie den Tourismusbeitrag der Stadt Frankfurt k\u00f6nnen Sie bequem am Automat oder in der Hotelbird-App bezahlen.<\/p>\n<h2>Parken<\/h2>\n<p>Wenn Sie bereits einen Parkplatz reserviert haben und dieser von uns best\u00e4tigt wurde, bekommen Sie den Code f\u00fcr das Einfahrtstor noch vor Rezeptionsschluss mitgeteilt.<br \/>\nSollten Sie noch keinen Parkplatz gebucht haben, k\u00f6nnen Sie bei Verf\u00fcgbarkeit diesen am Check-In-Automaten \u00fcber die Taste \u201eIch habe keine Reservierung\u201c buchen.<br \/>\nDer Automat gibt dann eine Sch\u00fcsselkarte aus, welche das Einfahrtstor \u00f6ffnet.<\/p>\n<h2>Tourismusbeitrag der Stadt Frankfurt am Main<\/h2>\n<p>Seit 01.01.2018 wird von der Stadt Frankfurt ein Tourismusbeitrag in H\u00f6he von 2,00 Euro pro Person und Nacht erhoben.<br \/>\nAusgenommen hiervon sind nur <span style=\"text-decoration: line-through\">Gesch\u00e4ftsreisende und<\/span> Schulklassen.<br \/>\n<span style=\"text-decoration: line-through\">Ist der Aufenthalt beruflich erforderlich, ist diese Erkl\u00e4rung unter Angabe des Arbeitgebers oder der Arbeitgeberin und dessen\/deren Anschrift auf dem Meldeschein bei Check in abzugeben.<br \/>\nNur dann kann von einer Einziehung des Tourismusbeitrages abgesehen werden.<\/span><br \/>\n<a href=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Tourismusbeitrag-Merkblatt-Deutsch-ab-01.01.2018.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Tourismusbeitrag-Merkblatt-Deutsch-ab-01.01.2018.pdf<\/a><\/p>\n<p>Zum 01.10.2024 hat sich die Satzung zum Tourismusbeitrag ge\u00e4ndert.<\/p>\n<p>Beruflich bedingte \u00dcbernachtungen sind nun auch betragspflichtig.<br \/>\n<a href=\"https:\/\/villa-am-wasserpark.com\/wp-content\/uploads\/Tourismusbeitrag-Merkblatt-Deutsch-ab-01.10.2024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Tourismusbeitrag-Merkblatt-Deutsch-ab-01.10.2024.pdf<\/a><\/p>\n<h2>Check out<\/h2>\n<p>Zur Abreise au\u00dferhalb unserer Rezeptionszeiten werfen Sie bitte den Schl\u00fcssel einfach in den Briefkasten neben der Haupteingangst\u00fcr oder lassen ihn im Zimmer.<\/p>\n<p>Sollten Sie \u00fcber die Hotelbird-App eingecheckt haben, k\u00f6nnen Sie auch dar\u00fcber auschecken und sparen sich so einen Gang zur Rezeption.<\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-243","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - 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